Automation playbook · Client Onboarding on Autopilot
A flawless first week for every client.
Every new client triggers the same checklist: send the contract, raise the invoice, create folders, add them to tools and schedule the kickoff. Done by hand, it's slow, inconsistent and easy to get wrong.
- Trigger
- Contract signed
- Automated steps
- 6
- Typical run time
- ~4s
- Replaces
- ~90 min by hand
The workflow
How it works, step by step.
Triggered by: contract signed. Every step runs automatically, with logging, error handling and alerts built in.
Contract signed
E-signature completed by the client.
E-signInvoice sent
First invoice created with a secure payment link.
StripeWorkspace created
Folders, project board and shared channel set up from templates.
Drive + PM toolWelcome email
Personal welcome with next steps and portal access.
EmailKickoff scheduled
Client picks a kickoff time from your live calendar.
CalendarTeam briefed
Account team notified with the full client brief.
Slack
Automated
—
Done by hand
~90 min
Faster
—
Outcomes
What you get back.
- Hours of admin per client reduced to minutes
- A consistent, professional first impression
- No forgotten steps, even in your busiest weeks
- Faster time from signature to kickoff
What's included in the build
- E-signature and payment triggers
- Invoice and payment link generation
- Templated folder and project setup
- Welcome sequences and portal invites
- Kickoff scheduling
- Internal handoff notifications
Works with
- DocuSign
- PandaDoc
- Stripe
- Google Drive
- Notion
- ClickUp
- Asana
- Slack
FAQ
Good questions.
The things teams usually ask about this workflow.
Can onboarding differ by service or package?
Yes. Workflows branch by package, service line or client type, so each client gets the right documents, tasks and team.
What if a client doesn't pay the first invoice?
The workflow can pause setup until payment clears and send polite, automatic reminders in the meantime.
Free strategy call · 30 minutes
Want this running in your business?
In 30 focused minutes, we'll map your biggest opportunities and outline the fastest path to results. No pitch deck, no pressure.
You'll walk away with
- Where you're losing time and leads today
- The quick wins worth doing first
- A recommended approach, timeline and budget range
- Honest advice, even if we're not the right fit
Prefer email? hello@deltacreationco.com or send us a brief.
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